Isleta Casino & Resort
defines problem gambling as any gambling behavior negatively impacting the lives of individuals, resulting in serious personal, financial,
or legal consequences.

Problem gambling takes two major forms:
• compulsive gambling
• underage gambling

It affects both guests and employees. Isleta Casino & Resort believes problem gambling is a serious issue that deserves a proactive response from the casino industry.

Isleta Casino & Resort
is taking positive steps to address problem gambling because we do not want this behavior to harm our guests, employees, business operations, communities or industry. We have committed human and financial resources to promote education and awareness of compulsive gambling among our guests and employees. We have put in place policies and practices to deter underage gambling and discourage compulsive gambling.

Our Goal is to Promote
and Support, to the
Fullest Extent Practical,
Responsible Gaming Behavior
at Isleta Casino & Resort.

What is Problem Gambling?
Is gambling behavior, which causes disruptions in any major area of life:
• psychological,
• physical,
• social
• or vocational.

The term "Problem Gambling" includes, but is not limited to, the condition known as "Pathological", or "Compulsive" Gambling, a progressive addiction characterized by increasing preoccupation with gambling, a need to bet more money more frequently, restlessness or irritability when attempting to stop, "chasing" losses, and loss of control manifested by continuation of the gambling behavior in spite of mounting, serious, negative consequences.

Signs and Symptoms of Compulsive Gambling

• Considered or committing an illegal act to finance gambling.
• Changing sleeping or eating habits due
to gambling.
• Considering self-destruction as a result of     gambling.
• Celebrating good fortune by gambling.
• Gambling to escape worry or trouble.
• Gambling makes home life unhappy.
• Losing work time due to gambling.
• Feeling remorse after gambling.
• Borrowing to finance gambling.
• Desire to win back losses.